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The Wicked Imp Company Ltd

Choose one of the services below to see how we can help you.

PCS AND LAPTOPS

If your PC or laptop has problems booting up, virus/ malware/ spyware, won’t switch on, has blue or black screen errors, or is just really slow – we can help.

CUSTOM BUILT PCS

We use high quality components, solid state hard drives (SSDs) and good quality cases to give you a great value PC that will be reliable, fast and tailored to your particular needs.

BROADBAND AND INTERNET

Having problems with your broadband and internet connection? Maybe it is running slow or you have lost internet connection all together.

Friendly and Impartial Advice

We can offer friendly and impartial advice to anyone who needs help with IT related problems.

We can help with laptops, desktop PCs, tablets, smartphones, peripherals as well as internet/broadband problems. We can carry out onsite or remote troubleshooting depending on your problem. We can also offer you FREE pickup and delivery at your convenience.

FREE second opinion! Let us know what you are planning to buy and we can tell you whether it’s a good deal or not.

Website Design & Hosting

Need a web presence ?

If you are looking for a unique look we can design and develop a bespoke website to suit your business needs. From a simple static page site to a multi page site where you can control your own content.

Once your website has been completed we will be readily available to maintain or enhance it. You may want to add more products, update your services pages, enhance your website with additional images, or just keep your website content fresh with the occasional tweak. Our web designers will perform your updates at a set hourly rate.

Already hosted ?

No problem. We can migrate your website and email from your existing host to us and integrate with Google Apps OR Office 365 if you so wish.

We cover Portishead, Clevedon, Nailsea, Long Ashton, Patchway, Stoke Gifford, Bradley Stoke and the surrounding areas.

We are always happy to visit your home but, if you would prefer, you can drop off your PC or laptop to us.

Fixed Prices

Wherever we can we will give our customers a fixed price. This means you will know what the cost is before committing to having anything being done.

On the rare occasion that we are not able to give a fixed price fixing your problem, we will keep in regular contact with you to help you to understand the work we are carrying out and what the final cost might be.

Most computer repairs involving large data transfers, new hard drives, operating system rebuilds and virus and malware removal are best done from our business address.

What Others Say About Us

Brendon guided us skillfully through the whole process of updating our computer, from discussing & ascertaining our requirements to installing an excellent system that meets our needs, yet was easily within our budget.  The work was carried out quickly & efficiently (just 4 days from discussion to up-and-running) & Brendon’s knowledge & expertise combined with his quiet, unassuming manner ensured complete customer satisfaction.

Nick and Jackie Hunt - Yate

I am happy to confirm that you dealt with our computer needs very professionally and in the most friendly way.  Your assessment of what we wanted was spot on and installation of the equipment was quick and problem free.  We were given your name on a recommendation and  I am very glad we followed that advice. 

Mike Bishop

I contacted Wicked Imp after having a security problem using Windows on my laptop. By the time I contacted them I was quite stressed out with the worry of it all. I dealt with Brendon who I found to be extremely helpful and very patient in answering my questions. He helped me sort out the issues I had and recommended some security measures I could take to make sure I was protected for the future. I would have no hesitation in using this company again.

Margaret Melhiush - Little HotelsOwner

Brendon was recommended to us at least 10 years ago and since then we have totally relied on him for all our computer needs.
Over the years he has become a friend, who always listens as we try to explain our problems and thankfully with his experience and expertise he has always solved them.

When we set up our new office he advised us, supplied the new equipment and ensured that all the systems met our requirements. He is totally reliable, trustworthy and responds quickly to any problems we may have.  His support has been invaluable over the years and we have no hesitation in recommending his services to others.

Mr David ParnellOwner/Director - Bridge House Residential Home

Excellent technical expertise and very good and friendly customer service.  I would not hesitate to recommend this company or use again myself if the need arises. Thank you. 

Rachel Stitfall - Portishead
Brendon was recommended to me many years ago by a friend.  Over the years he has been a great help in sorting out problems with my computer and has never minded coming to sort out a problem however small. He is efficient and reliable and I have put forward his name to friends . On occasions he has been able to sort out my computer problems by joining my computer from his own and he is extremely trustworthy.
Sue Ellis, Portishead

Wicked Imp has provided IT support for all my family for the last 3 years. Service is professional and prompt and  I  received the IT help I needed when studying. We have received supportive guidance on purchasing new equipment and  this has been bought and set up through Wicked Imp. Excellent service provided in every area and I will continue to use and recommend the company.

 

Maria Malpass, Bradley Stoke
I was recommended to use Wicked Imp by my neighbour about some five years ago, and I have been using them ever since. My computer failed to start and I thought I would need to buy another one but thanks to Brendon who came on a home visit pinpointed the problem straight away…..and joy of joys, he said he could fix it! And even though it needed a new drive he managed to save all my files, photos from the old drive, totally amazing. Their customer care service is second to none and nothing is too much trouble. If you want a good, reliable trustworthy company that won’t scam you then please don’t hesitate to pick the phone up, Wicked Imp are the company for you.
Janet Hooper, Longwell Green

Windows 10 installed and hardware working well. Some problems afterwards were put right efficiently. Very happy with the installations. The computer is working much faster even compared to when I bought it.

William Duffett - Stoke Gifford
Purchased an all in one home computer. The product was recommended by Wicked Imp and installed quickly to my requirements, good value for money with excellent back up.
 
Roland Simms

I would highly recommend the Wicked Imp Company.  Brendon has been helping me with my computer now for over 12 years, and has been brilliant. He regularly updates my  security programs without me reminding him, has organised my internet provider, fixes some of my problems by remote control, and if it needs more he visits and puts things in order again. He’s advised – and obtained –  all the new equipment I’ve needed i.e. printers etc.  I rely on his help completely.  Although I’m a ‘silver surfer’ he has had the utmost patience in explaining everything to me.  I’m very satisfied with the service.

Pat Biddle, Westerleigh

Very satisfied with the service provided both with fixing problems with my ageing PC and getting some more life out of it, and when having a new bespoke PC built to suit my usage requirements. An efficient, knowledgeable and affordable service supplemented with friendly follow up after care. Thoroughly recommended.

Lou Holder, Little Stoke
I approached Wicked Imp , as I had a problem with a very slow Laptop. I wanted someone local, and found his Company in Stoke Gifford Matters. I had a very quick response to my enquiry, and had an appointment , within 2 days. Brendon was very professional,  and managed to sort out my problems .
My Laptop was stripped out, and new programs put in for a safer system. Brendon also downloaded all my photos onto an external hardrive, as part of the service.
I would recommend Wicked Imp to anyone who is not 100% sure (as I was) of what they are doing, and be sure of having a safe and professional service. Really trustworthy. I will certainly use his services again, and would highly  recommend him to friends and family.
 
Allison Bullock - Little Stoke

Our Charges

We charge £45.00inc for the first hour of work, after which we charge £15.00inc per hour.

No fix, no fee!

If the job looks likely to take a long time, we sometimes request we take the computer back to our premises to complete the work.

We can offer remote access to your system, meaning many issues can be fixed quickly (many in less than 15 minutes!). This would enable us to repair many of your issues without the need for a visit and therefore keeping costs down.

© Copyright 2015 | Registered Company No: 4484982